The real reason you have never received spam from “Hard To Find Sheets” Incredible but true: We do not maintain a mailing list!

Believe it or not, we have never managed a mailing list in 17 years of being online. There is not an option to opt-in to any newsletters, mailing lists, product announcements or coupon codes on our website. In an online world where marketing is key – we still believe in word of mouth and customer satisfaction as being our number one marketing tool. If you are happy, we are happy!

No mailing list = respecting our customers:

No (spam) list is the reason you will never see an unsolicited email from us. In fact we limit our emails to you only when absolutely necessary, such as if you send in a question or we have detailed news about your order like tracking information.

Sometimes we get emails from our valuable customers asking why they did not receive an order confirmation from us yet they have received one from PayPal. Because PayPal does send you out a confirmation of your order which serves as a copy of your sales receipt and proof of purchase – we choose not to send you out another email with duplicate information.

PayPal order confirmation emails also include a personal message from us thanking you for your business and relaying our contact information should you need anything at all before your order ships. 

Why do we do it this way? 

We simply do not like spam ourselves, unsolicited offers or just annoying emails from retailers that simply send us communication for no reason at all other to fill our mail boxes with junk mail. Once we ordered a single item online and received 4 emails before the item even shipped and another 4 emails throughout the course of the order with continuous emails weekly! We do not like this style and prefer not to subject our customers to this type of practice.

What about sales notifications? 

This is the same reason we do not hold sales, offer coupon codes or advertise fake limited pricing. We appreciate your business, respect your privacy and have always offered you the best quality products for fair pricing with no fake sales or inflated retail adjustments. You are simply too smart for that! Our average customer is more educated than most shoppers in the way of online and retail purchases and we respect and understand that : )

Free Shipping

Our free shipping has been a perk since day one and we strive to keep operating costs down to the point that we can still offer you true free shipping. Even with increased shipping costs from UPS, Fedex and USPS year after year we still offer free shipping. This may not be the case in the near future but it has been the norm for a decade and a half. 

Our customer are number one:

We believe that you are truly number one, educated & smart and know that we do all that we can to offer you some of the finest bedding in the industry.

In closing we would like to thank you very much for your support and business. As always, we are here for you and will answer or address any and all questions or concerns quickly and efficiently.

Have a great day and feel free to email us through or customer service link on the main menu towards the bottom of every web page on our website:  


The HTFS Team

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